Access Statement

Introduction

We aim to ensure that visitors who come to Great Yarmouth and stay at our 12 bedroom guest house have a memorable experience.

We aim to cater for the needs of all our guests so far as is possible and practical. This statement is designed to provide our potential guests with as much information as possible about our facilities, services and layout of the premises to enable them to make educated decision as to whether we meet their requirements. However we would ask any guests with special requirements, to telephone us on 01493 843554 to discuss them.

It should be noted that all but one of our guest bedrooms are on the first or second floor,. The facilities we offer are explained within this statement but if there are any other requirements please contact us.

Pre-Arrival

We are located at the quieter part of Great Yarmouth, close to the beach and waterways.
The nearest newsagent /shop/post office is 20 yards from the guest house, there is also a laundrette, betting office, fish and chip shop, and a take away within 4 minutes walk from the guest house.

There are bus stops within feet of the guest house in both directions, the bus service No. 8 runs every 10 minutes in the summer and every 20 minutes in the winter, it runs from Caister to the James Paget Hospital at Gorleston, on the route is also the main bus terminal.

The nearest railway station is Vauxhall, within Great Yarmouth which is approximately 3 miles away. Taxis are usually available at the station, we can book one for you in advance if required.

We regret we do not have facilities to prepare documents in Braille.

Our website www.sunnydenehotel.co.uk provides pictures of our accommodation and further information about the services we provide.

You can contact us by telephone, e-mail or fax.

Arrival & Car Parking Facilities

We have off road parking and can accommodate up to six cars on our premises has marked bays, two spaces are down the side of the building and cars can be blocked in, we request the car keys of any car blocking another to be left with us should the need to move it be required. There is a free public car park just a one minute walk and parking on the road (on the opposite side) is permitted.

All cars are parked at owners own risk. The surface of our car park is brick weave. Any guest requiring help with luggage will be assisted.

Main Entrance, Reception

There are no steps leading into the premises there is a small ramp just inside the front door 4.5” (110.4cm) high ramp length 13” (30.3cm) long with a 30 degree angle the door is 32” (81.3cm) wide. The front door is never locked. The second door (always locked) is 57” (144.5cm) from the front door, the door bell / intercom is sited 59” (150cm) from the floor, the swipe card entry reader to open the door is sited 47” (119.3cm) from the floor.

On entering our guest house there is a hallway which is 52” (132cm) wide from which access is gained to our reception, lounge, dining room, bar, and 2 staircases to upper floors, all areas are carpeted, colour royal blue.

Public Areas – Hall, Stairs, Landing, Corridors etc

The staircase  has 12 steps to the first floor and then an additional 2 steps to the right lead through a retained fire door to rooms 1 – 3,  and 4 steps to the left lead to rooms 4 – 6 rooms 5 & 6  are entered through a fire door (32” 81.3cm) , there are 11 more steps to the second floor ahead there is 1 more step then through a retained fire door (32” 81.3cm) to rooms 7 & 8, there are a further 5 steps to the third floor through a retained fire door (32” 81.3cm) to rooms 9 – 11 the hand rail is on the left.

Public Areas – Sitting room, lounges, lobbies etc

The bar / lounge (21’10” 6.6m x 16’8″ 5m) is entered through a retained door (32.5″ 82.5cm) has seating for 12 people, colour television with free view this room also has a computer for guest use connected to the internet (FOC)  there is access to this room 24 hours a day.

The lounge floor covering is carpet and red in colour.
All floor areas and stairs are carpeted throughout the building colour royal blue.

Room 12 is on the ground floor there are no steps.

Please note all retained doors close automatically at 10pm and cannot be retained again until 7am.

Additional Information

Evacuation procedures are detailed within every room, the evacuation procedure and alarm function explained to every guest on arrival.

Should you need to hire equipment such as wheelchairs, these can be obtained from the local Red Cross Woodfarm Lane Beacon Park Gorleston Great Yarmouth NR31 9AQ. 0845 054 7181.

Guide dogs are permitted in all areas of the guest house including the dining room.

We operate a no smoking policy in all our guest rooms, we have smoking areas to the front and rear of the property.

We have free WIFI available in all rooms, also a computer sited in the reception with Internet connection for our guests.

We do not provide any bedding or bowls for dogs.

We have a well lit sign displaying the guest house name and telephone number on the front of the building.

We have steam irons, small fridges and fans available at reception should they be required.

Contact Telephone and Email Address

  • Address: 83 North Denes Road Great Yarmouth Norfolk NR30 4LW
  • Telephone: + 44(0)1493 843554
  • Fax: + 44 (0)1493 332391
  • Email: info@sunnydenehotel.co.uk
  • Website: www.sunnydenehotel.co.uk

Local accessible taxi numbers:

  • Albies Taxis 01493 331111
  • Anglia Taxis 01493 855855

Future Plans

We have no major future plans to make any major changes.

We welcome your feedback to help us continuously improve if you have any comments please phone 01493843554 or email info@sunnydenehotel.co.uk

Book online or call 01493 843554

We look forward to seeing you.

Find Us

  • Sunnydene
    83 North Denes Road
    Great Yarmouth
    Norfolk
    NR30 4LW


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